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The title of the presentation: “VR&AI simulations:  the value creation in training and people management programs in the hotel sector”

Laura Iacovone is a Professor at both  the Bocconi University (top-5 Universities of Europe) and University of Milan, the owner of the  courses in “Consumer & Shopping Behavior” and “Neuromarketing Research”, as well as professor in the Master in Data Science for Economics, Business and Finance and in the Master in Cyber security & Data Protection. She has a proven track record of industrial projects in the education management for pharm industry, medicine and hospitality. The co-founder of the technological start-up. She will tell us why  the AI and XR techs  are important for the people management and training in hotel business, showing the some best practices.